Last updated: September 29, 2025
At Medlemo.com (“Medlemo”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our educational platform and purchase access to our courses or mock exams for the MCCQE1.
Disclaimer: Medlemo is an independent educational platform. We are not affiliated with, endorsed by, or connected to the Medical Council of Canada (MCC). The MCCQE1 is a registered examination of the MCC. Our courses and mock exams are solely for educational and practice purposes and do not replace the official MCCQE1.
1. Information We Collect
When you use Medlemo, we may collect:
- Account Information: Name, email address, password, and profile details when you create an account.
- Payment Information: Billing details processed securely by Stripe. We do not store your full credit card information.
- Course and Exam Data: Activity related to your use of our courses or mock exams, such as attempts, scores, and progress.
- Technical Data: IP address, browser type, device information, operating system, and essential cookies.
- Marketing Data: Email address and communication preferences if you subscribe to newsletters or promotions.
2. How We Use Your Information
We may use your information to:
- Provide access to courses, mock exams, and platform features.
- Process secure payments through Stripe.
- Communicate with you about your account, purchases, or platform updates.
- Improve our services, content, and user experience.
- Send educational updates, marketing, or promotions only if you opt in.
- Comply with applicable legal obligations.
3. Cookies and Tracking
Medlemo uses cookies and similar technologies for functionality and performance only.
- Essential cookies: Required for login, checkout, and site functionality.
- We do not use marketing or tracking cookies without explicit consent.
4. Sharing Your Information
We do not sell your personal data. We may share limited information with:
- Payment Processor: Stripe, to securely process transactions.
- Hosting and IT Providers: To operate and maintain the platform.
- Analytics or Marketing Services: Only if you opt in.
- Legal Authorities: If required by law or to protect our rights and security.
5. Data Retention
We retain personal data only for as long as necessary to provide services and meet legal requirements:
- Account data is stored while your account is active.
- Payment transaction data is retained for financial and tax compliance.
- Marketing data is retained until you unsubscribe.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Request a copy of your personal data.
- Withdraw consent for marketing communications.
- File a complaint with your local privacy authority.
Residents of Quebec have rights under Law 25.
7. Security
We use reasonable organizational and technical measures to protect your personal data. However, no system can guarantee 100% security.
8. Children’s Privacy
Medlemo is intended for adults preparing for medical licensing exams. We do not knowingly collect personal data from children under 16.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a new “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Medlemo
Email: info@medlemo.com